First, I posted it to diagnose my car. When I connected the C4 multiplexer to the Dell 360 by using the external software HDD with VMware player, the multiplexer displayed "Device not in use." But the multiplexer green light did turn on. I tried to connect the C4 to my Dell 360with network cable, but there was no connection at all. The SD card slot was empty. Then I connected through wireless communication, no WLAN on the external software HDD. Then I carried it out to do truck diagnose, failed again.
An error fault (1.1)-1.501.9887 note popped out with three possible causes:
1 The link between the diagnosis multiplexer and the diagnostic socket is interrupted.
2 The link between the diagnosis multiplexer and the diagnostic unit is interrupted
3 The voltage supply at the diagnostic socket (circuit 30 and (or) circuit 32) is faulty
I quickly seek help to the technical support of the a obd2 shop (where I buy the MB SD C4). The engineer analyzed the problem due to the third cause. I was suggested to reset the IP address in Windows XP network connection. Because SD is using static IP address hence I need to change the IP in order to carry out wireless connection.
I did follow their instructions. The SD icon showed number 5 with an open padlock. Xentry and DAS software worked well immediately. Go so far as to multiplexer took me more time to display nice. Although met tiny problem, overall I still recommended MB Star C4 Benz diagnostic tool.
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