FAQ about XPROG-M V5.48

1. Q: Hello, I cannot use XPROG-M V5.48 CAS4. When I was trying to use it to program 5m48h chip, the tool told me to check authorizations. What should I do?

Q: Did you insert a Dongle when using XPROG ECU programmer? If you were not using a Dongle, XPROG CAS4 function would be inaccessible. If you do not have a Dongle, please contact with our customer service.
2. Q: My XPROG-M V5.48 warns Hardware Fault, Fatal error # 14391, Critical exit… sending stop signal… What could be the problem? I just received the tool yesterday, and had not changed anything on it.

A: Please try to read 93c46 chip with your XPROG V5.48, and tell us the result.
Q: The tool showed the same error. It also asked me to update the tool, and I did, but then the tool seemed damaged…What is wrong?
A: If the tool told you to update, it means that the XPROG does not support your computer system. Please change your system to Windows XP.
3. Q: My XPROG-M is kind of damaged after I installed it. What is the problem?
A: Did you close your anti-virus software when installing the tool? It is probably that the obd2 tool is damaged by your anti-virus software.